Thank you for attending the
IASA Xchange Live Events

Monday, June 8, 2020
1:00 PM - 1:05 PM EDT
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Welcome - Opening Remarks

Speakers
Carlos Correa
IASA President
Kerry Crockett
Executive Director
Moderator
Monday, June 8, 2020
1:05 PM - 2:05 PM EDT
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Keynote - New Rules for a New World

Mike Walsh is the CEO of Tomorrow, a global consultancy on designing companies for the 21st century. A global nomad, futurist and author of the bestselling book, The Algorithmic Leader, he advises some of the world’s biggest organizations on digital transformation and disruptive innovation in this new era of machine intelligence. A prolific writer and commentator, Mike’s views have appeared in a wide range of international publications including Harvard Business Review, Inc. Magazine, BusinessWeek, Forbes and the Wall Street Journal. Each week he interviews provocative thinkers, innovators and troublemakers on his podcast, ‘Between Worlds’. His latest book, The Algorithmic Leader: How to be smart when machines are smarter than you, offers a hopeful and practical guide for reinventing leadership and organizations. Mike’s other books include Futuretainment (winner of the design award by the Art Director’s Club in New York), published by Phaidon, and The Dictionary Of Dangerous Ideas. Mike travels over 300 days a year worldwide: researching trends, collecting case studies and presenting on the future of business and leadership.

Speakers
Mike Walsh
Moderator
Jason Nickles
Monday, June 8, 2020
2:15 PM - 3:15 PM EDT
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Investment Accounting Updates

Literally thousands of accounting updates pour in throughout the year, and it can be hard to sift through the guidance recaps to find information specific to you. Join us for an interactive discussion about some of the most impactful investment accounting updates of the past year, led by the NAIC’s Julie Gann and Charles Therriault and Clearwater’s Sabrina Wilson. At this session, we will cover updates pertaining to the Statutory Accounting Principles Working Group (SAPWG), Valuation of Securities Task Force (VOSTF), Blanks Working Group (BWG), and Investment Risk-Based Capital Working Group (IRBCWG). Topics will include key updates to ensure you and your team are prepared for year-end.

Speakers
Sabrina Wilson
Jim Pinegar
Julie Gann
Moderator
Tim Hicks
Monday, June 8, 2020
2:15 PM - 3:15 PM EDT
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Master Your Controlled Group: Consolidations and Tax Sharing Agreements with TCJA Sprinkled In

The presentation will dive into the nuances regarding consolidated corporations including certain requirements and considerations for consolidating. A discussion with specific examples for allocating and tracking of net operating losses for life, nonlife, and mixed group consolidated entities. Also included will be a general discussion of tax sharing agreements and the methods available to taxpayers. Review of relevant tax trends in the P&C industry as well as highlight the Tax Cuts and Jobs Act (TCJA). Examples provided will faciliate our discussion and highlight the differences for attendees.

Speakers
Bryan Karas
Casey Janick
Moderator
Margarete Chalker
Monday, June 8, 2020
2:15 PM - 3:15 PM EDT
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Leading Confidently in Times of Crisis

We heard you! Dealing with scattered teams, virtual workspaces, and stressed employees distracted by competing priorities is your new normal. These are unprecedented times that demand confident and effective leaders more than ever.  The good news is that proven leadership principles still work—if you know how to pivot the culture and inspire confidence. Your teams may be physically away, but a highly engaged and productive workforce is still possible. In short: How you lead in this time of crisis will make all the difference.

Speakers
Karen Hinds
Moderator
Margo Andersen
Monday, June 8, 2020
2:15 PM - 2:45 PM EDT
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Cybersecurity Trends in Insurance

Organizations, especially insurance companies, are constantly trying to stay ahead of the current technology trends and cyber-security threats. Cyber-security control environments can be strengthened and objectively monitored.  Management should play a key role in oversight and development of controls & preparing for, monitoring, and obtaining independent reviews of their existing control environments for cyber-security threats. In addition, they can help provide effective communication to audit committees and boards.  This interactive session will provide insight into how management can contribute in strengthening cyber-security controls.

Speakers
Natalie Pintar
Shelby Mathers
Moderator
Joe Dziegel
Monday, June 8, 2020
2:45 PM - 3:15 PM EDT
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Transforming Claims during the Covid Crisis and beyond! How The Hanover Insurance is leveraging electronic payments. A session on better payment processing!

One‐click Amazon checkouts, frictionless ApplePay payments, and easy peer‐to‐peer Venmo and Zelle payment transfers are no longer “new”—they are the new normal. Whether it be policyholders paying their claims to the carrier, or the carriers paying their claimants, everyone expects better, faster payment options and a simple, intuitive customer experience. A truly flexible, future‐ready digital payments system requires an understanding of customer behavior, payment channels, and modern engagement methods. The good news is there are many payment methods available in the marketplace. This session will cover some, including the opportunity for a cash back program to carriers for disbursements.

Speakers
Krista Tropea
Bill Clausen
Moderator
Tom Reuter
Monday, June 8, 2020
3:15 PM - 3:30 PM EDT
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Break

Speakers
Moderator
Monday, June 8, 2020
3:30 PM - 4:30 PM EDT
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Super Session: Discover Your Mission

What is your life mission? Are you stuck in a procrastination pattern to avoid your fears and your doubts? Many months and years can go by before we realize we are off track. In her keynote speech, ""Discover Your Mission "" -  Janine takes the audience along on her journey. Through stories that are comical and moving, Stange identifies the pitfalls to goals – and shares 4 life lessons that helped her navigate through and break out of comfort zones. Ultimately, Janine Stange helps others discover their own unique life mission and activates them to do what they can, with what they have, where they are.

Speakers
Janine Stange
Moderator
Rachel Perlmutter
Tuesday, June 9, 2020
1:00 PM - 1:05 PM EDT
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Welcome - Opening Remarks

Speakers
Laurie Macklosky
IASA President Elect
Kerry Crockett
Executive Director
Moderator
Tuesday, June 9, 2020
1:05 PM - 2:05 PM EDT
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Super Session: Capital Management Structure

Despite today’s more regulated and enlightened business environment, we continue to witness “Enron-esque” failures of corporate governance. Enron’s former CFO will make observations about how the ambiguity and complexity of laws and regulations breeds opportunity for problematic decisions and will discuss what questions corporate directors, management, attorneys, and accountants should ask in order to ensure that their companies not only follow the rules, but uphold the Ethical principles behind them

Speakers
Andrew Fastow
Moderator
Ryan Hanson
Tuesday, June 9, 2020
2:15 PM - 3:15 PM EDT
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NAIC Accounting Update

Are you up-to-date on the 2020 activity of the NAIC’s Statutory Accounting Principles Working Group (SAPWG)? Do you know what issues are still pending and, if adopted, might need to be addressed for year-end 2020? Are there other NAIC initiatives in the works that may eventually affect statutory accounting? This session will provide current information your company needs to prepare for necessary statutory accounting changes.

Speakers
Jim Pinegar
Julie Gann
Michael Reis
Moderator
Maria Bifulco
Tuesday, June 9, 2020
2:15 PM - 3:15 PM EDT
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Generate Exceptional Motivation and Success

Unhappy, unmotivated individuals negatively impact individuals, career satisfaction and productivity. Learn to strategically create happy, motivated, loyal relationships, teams and work cultures that boost engagement, authentically recognize and reward good performance and reduce turnovers. * Based on The Five Languages of Appreciation in the Workplace (Certified Facilitator) and The Five Love Languages (Authorized Presenter)

Speakers
Sherene McHenry
Moderator
Margaret Horn
Tuesday, June 9, 2020
2:15 PM - 3:15 PM EDT
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COVID-19: Navigating the Security Risks of Rapidly Going Remote

Organizations across the country are managing the rapid shift to a mobile workforce. While technology has enabled this great flexibility it does not come without challenges and risks. This webinar discussion with digital security and cyber risk experts will highlight how a rapid transformation of the workforce is introducing risks and steps that can be taken by business and security professionals to manage those risks and enable support of this new mobile workforce.

Speakers
Erin Kenneally
Dave McKnight
Omar Refaqat
Moderator
Art Salvadori
Tuesday, June 9, 2020
2:15 PM - 2:45 PM EDT
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Cut to the Core: SBTs for Speed and Value

For insurers eager to introduce new products, maintaining rates, rules, and forms is a complex and labor-intensive process. Many use ISO, NCCI, and state bureaus as resources to help them stay on top of loss cost trends, new product forms, and regulatory changes. However, state filing and acceptance are often bottlenecks in rolling out new products. In this session, Missouri Employers Mutual will share how they overcame these challenges, implemented a system, and expedited their state expansion—all in 12 months. They will highlight their experience and approach for introducing a product into new markets and getting to market fast, while remaining compliant.

Speakers
Kevin Miller
Moderator
Ian Llado
Tuesday, June 9, 2020
2:45 PM - 3:15 PM EDT
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Automating Underwriting for Small Commercial

More small and medium-sized businesses are starting every year, and they’re increasingly buying insurance online. There are tough trade-offs between profitability, growth, and customer experience. Manual underwriting processes can maximize profitability and growth but result in slow turnaround times. Straight through underwriting processes can maximize customer service but can lead to potential adverse selection. Target market segmentation can maximize customer service and profitability but limits growth potential. This session will exhibit how can insurers bridge this gap and expand the insurers' risk appetite, while enabling a better experience for business owners.

Speakers
Chris Folkman
Moderator
Carrie Burns
Tuesday, June 9, 2020
3:15 PM - 3:30 PM EDT
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Break

Speakers
Moderator
Tuesday, June 9, 2020
3:30 PM - 4:30 PM EDT
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NAIC Reporting Update

The NAIC is working on completing the updates for 2020 year-end reporting. Learn what items have already been adopted and what your company can do now to prepare for reporting changes made to the Annual Statement as well as get a preview of items being considered for 2020 adoption. The session will also provide information on risk based capital reporting changes and revisions still pending.

Speakers
Tip Tipton
Mary Caswell
Moderator
Art Salvadori
Tuesday, June 9, 2020
3:30 PM - 4:30 PM EDT
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Seven Dirty Words You Shouldn't Use in Corporate America, Restoring Authenticity at Work & at Home - COVID Edition

We are all guilty of Corporate Speak – those catchy phrases that seem to endure even though they are really annoying. When was the last time you asked your family to “look for the synergy here as we go after the low hanging fruit”? During our Seven Dirty Words Seminar you will learn to spot the new obscenities in our corporate language along with ways to have those difficult, yet necessary conversations that help bring us closer together and keep our conversations real.

Speakers
Jim Mallozzi
Moderator
Natalie Roberts
Tuesday, June 9, 2020
3:30 PM - 4:30 PM EDT
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Tech Tank

This fast-paced interactive session lets attendees see and hear exciting technology innovations from InsurTech startups in the Global Insurance Accelerator (GIA). The GIA is a mentor-driven organization which provides startups with guidance on strategy, concept and industry feasibility. This session, which is loosely based on the popular “Shark Tank” TV show format and fueled by the explosion of InsurTech innovation, puts InsurTech entrepreneurs front and center on stage, vying for validation from session attendees AND our own IASA panel of "sharks!" Audience members will hear pitches and ask tough questions before making mock investments into the teams and technologies found most viable, feasible and applicable to the problems facing today's insurance industry. Find out which InsurTechs attract the most investment dollars!

Speakers
Evengy Aleksandrov
David Yeng
Rock Schindler , Jim Gardner
Sonny Patel, LeX Tan
Moderator
Jennifer Overhulse
Tuesday, June 9, 2020
3:30 PM - 4:30 PM EDT
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Insurance Investment Strategy: Three Insurers, Three Responses to the COVID-19 Market Volatility

There was no playbook for COVID-19 just like there wasn’t for the Global Financial crisis.  How have insurers managed their investment objectives (and risk) during the COVID-19 crisis?  Did insurers have a sufficient liquidity risk management process in place (then and now)?  During the market downturn, did insurers reduce their equity and/or risky asset exposure further or stick to their rebalancing process? There is not one right answer on what an investment program should look like for every insurer, especially during market turmoil.  We will explore how to align an organization’s ability and willingness to accept risk within their investment strategy during normal and volatile market conditions.  It is never too late to prepare for the next uncertainty.

Speakers
Chris Montgomery
Dan Graf
Tom Harris
Marc Tourville
Moderator
Ann Weisler

Monday, June 8th - Tuesday, June 9th